Returns, Refunds & Exchanges
We accept returns as long as you inform us within 14 days of delivery to you. You are welcome to make exchanges on products up to 30 days of delivery to you or any item that was bought on sale or using a discount code.
Items excluded from returns, exchanges and refunds include Black Friday deals, Clearance Sale items, underwear, any worn or used items or any opened health or beauty product unless it is defective. Any item bought at a discounted rate is only available for exchange.
All items need to reach us within 5 business days of informing us of the return/exchange.
Any item sent back needs to be unworn and include all attachments if applicable.
During the current Covid-19 circumstances we also ask that you only return items if you are healthy and do not have or are suspected of having Covid-19. If you suspect or are confirmed to have Covid-19 we will still accept returns, but different protocols and timelines apply.
To log a return, please CLICK HERE
If you would like more detailed information on Returns, Exchanges or Refunds, kindly select the relevant option below.